Quick Custom Intelligence (QCI), a leader in applied AI and real-time decision intelligence for gaming and hospitality organizations, announced a strong close to 2025, marked by 100 new customer engagements deployed across hundreds of properties and in excess of 40% compound annual growth across gaming, hospitality, and tribal markets.
The milestone reflects rising demand for technology that enables operators to move from observation to action, as experience-driven businesses seek faster, smarter decision-making across complex operational environments.
“2025 was a defining year for QCI. Reaching 100 new properties demonstrates the trust operators place in us as long-term partners and reinforces our focus on helping teams make better decisions every day,” said Ralph Thomas, CEO of Quick Custom Intelligence.
A key driver of the company’s momentum was the launch of Chatalytics in November 2024, QCI’s conversational and agentic AI capability designed to bring enterprise intelligence directly into daily workflows. In its first year, Chatalytics was adopted by more than 400 properties, making it the most successful product launch in QCI’s history.
Beyond Chatalytics, QCI saw strong adoption across its broader platform, with continued momentum for VizExplorer customers, QCI Player, QCI Customer, and the company’s AGI56 framework, reinforcing a multi-product, multi-market growth strategy.
The company’s expansion spanned North America, Australia, Canada, and Asia, with growing interest across both brick-and-mortar and online offerings.
Entering 2026, QCI reports a strong start to the year, driven by sustained inbound demand and expanding enterprise partnerships.
“We’re seeing tremendous interest as operators move beyond AI curiosity and toward AI accountability. They want solutions that protect revenue, improve efficiency, and enhance the guest experience, and that’s exactly where QCI is focused,” Thomas added.
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