Belatra Games launches BitStarz Treasures title in collaboration with BitStarz

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Leading iGaming content provider Spinomenal has released its deathly new title, 4 Horsemen III – part of its Mythology Series.

4 Horsemen III takes players on a macabre journey of judgement, dominated by the Horsemen who represent four catastrophic events: Conquest, War, Famine, and Death. A frantic and destructive soundtrack creates an ominous atmosphere for players looking to be on the right side of judgement.

Each of the Horsemen has its own Free Spins feature which are activated with three or more full-sized scattered free spins symbols.

Every time players find three or more Free Spins symbols, they will unlock the next Free Spins feature, hunting for big returns. The first Horseman is Conquest and comes with Winning Symbols Respins. In this version, all winning combinations trigger a respin, with winning symbols remaining in place while non-winning symbols are replaced with new ones.

The next Free Spins feature is Extra Wilds and this is signified by War. This time while the reels are spinning, three to five extra wild symbols can appear on the slot to boost winning chances. Five wild symbols on a winning line will pay x300.

Any players who find another three or more full-sized scattered free spins will carry players onto the Famine – Shifting Reels Free Spins feature. During this round, after each win the game will trigger a free respin where all the reels move one row down and a new row on top will be revealed.

The final calling is Death where Stacked Wild Respins are in play. Each time a stacked wild symbol lands fully on the reel a respin will be triggered.

Spinomenal CO-CEO, Omer Henya commented: “4 Horsemen III is a revelation and promises a captivating experience on the reels. The rich selection of Free Spins features make this a game to die for.”

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EvenBet Gaming has announced a significant update to its platform with the introduction of Clubs, a game-changing feature set to transform the online poker landscape for both operators and players.

Clubs is the first B2B product of its kind, offering omni-channel functionality that works seamlessly across both desktop and mobile devices. This innovative solution allows players to access private club games and classic cash poker games from a single web client, creating a streamlined and flexible gaming experience.

The latest Poker Clubs software update builds upon EvenBet’s recent In-Store release, offering operators an additional revenue stream by creating a synergy between private clubs and classic cash games and tournaments. The Clubs feature also enables players to participate in multiple games and tournaments simultaneously, opening up opportunities for cross-game promotions that will enhance player engagement and boost acquisition for operators.

Enhancing the Poker Experience for Operators and Players

The launch of Clubs strengthens EvenBet’s platform with cutting-edge updates while preserving valuable features such as private spaces for internal users, approval-based game participation, and financial management. This update not only optimises the user experience but also empowers operators with tools to drive performance.

The upgraded technology integrates directly into the Poker Clubs application, giving operators access to comprehensive data on Club activity and In-Store purchases. This data can be leveraged to segment players and deliver personalised offers, further enhancing player retention and satisfaction.

Maximising Revenue and Player Engagement

As the iGaming industry evolves, EvenBet Gaming continues to lead by optimising and diversifying its offering. The Poker Clubs platform has already been highly successful with existing partners, and the introduction of the new version of Clubs promises to elevate the product even further. By providing new revenue streams and increasing both acquisition and retention rates, the update underscores EvenBet’s commitment to staying ahead of the curve in delivering innovative solutions to its partners.

The Future of Online Poker

With this major update, EvenBet Gaming continues to pave the way for a more engaging and lucrative online poker experience, providing operators with the tools to grow their businesses while delivering an exceptional gaming experience for players.

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Casino Guru’s Complaint Resolution Center marks its 5th anniversary, achieving significant milestones in its mission to protect players and resolve disputes across the online gambling industry. Since its inception in August 2019, the Center has transformed the landscape of player advocacy, with over 42,000 complaints published and more than $33 million USD recovered for players globally.

The Complaint Resolution Center was established with a clear vision—to serve as an independent platform where players could resolve issues with online casinos. Over the past five years, this vision has not only been realized but has exceeded expectations in every way.

Key Milestones

1. First Resolved Complaint: August 2019, setting the foundation for future success.
2. Published Complaints: Surpassing 42,000 complaints, with an average of 23 per day over the past five years. Remarkably, in the last two years, the average has doubled, and for the past 14 months, the number of published complaints has consistently exceeded 1,000 per month.
3. Resolved Complaints: Over 12,000 complaints were successfully resolved, ensuring fair treatment for players and helping maintain accountability within the gambling industry.
4. Monetary Impact: More than $33 million USD returned to players, averaging $18,072 USD daily.
5. Team Growth: Starting with just two team members, the Center now boasts a dedicated team of 21 professionals, including 15 Resolvers and 6 First Response agents, ensuring swift and effective handling of complaints.
6. Largest Resolved Complaint: A record-breaking resolution of $1.99 million USD, handled by Resolver Branislav B. in 2023, was achieved after two months of dedicated effort.
7. Most Active Player: A player from Italy holds the record for the most submitted complaints, with an impressive 67 complaints.

Driving Change in the industry

The Complaint Resolution Center’s success reflects its commitment to improving transparency and fairness in the gambling industry. Its ability to mediate between players and casinos has set new standards for resolving disputes, making it a trusted ally for players worldwide.

The platform has witnessed exponential growth, both in the number of complaints submitted and in its operational capacity. Its impact is evident not only in the number of cases handled but also in the satisfaction of players, as evidenced by the more than 33 million USD in recovered funds.

“We are incredibly proud of what we’ve achieved over the past five years,” said Petronela Kontos, Complaints Team Lead, Casino Guru. “Our goal was always to provide a space where players could find justice, and today, we celebrate the countless success stories that prove we’ve made a real difference.”

With ongoing success, Casino Guru’s Complaint Resolution Center aims to continue leading the way in player protection and dispute resolution. The platform will continue to expand its team, enhance its technology, and forge partnerships that promote responsible gambling and ethical practices across the industry.