Future Anthem Launches New AI-driven Jackpot Audience Targeting with Blueprint Gaming

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Mandatory loss limits stop players from losing more money. Paf has decided to lower the loss limit for everyone between the ages of 20 and 24. Young people of this age already have a lower loss limit at Paf and now it will be further reduced from €10,000 to €8000 per year.

“This is an important continuation of the responsible gaming direction we are striving towards at Paf. Now young customers can only play with us for amounts that are at a more sustainable level and within the framework of the customer segment that we have defined ourselves as the green segment,” Christer Fahlstedt, CEO of Paf, said.

Every year, Paf publishes a table showing how the profits and losses look for different customer segments. Over the years, the customer segments have been significantly affected after Paf introduced mandatory loss limits and lowered the maximum limits.

Loss limits are important

Paf customers can set their own lower limits, but cannot exceed the mandatory loss limits set by Paf. Paf’s loss limits apply to all our registered players and all game categories.

“We are not selling teddy bears, and we have a responsibility for the product we provide. As a gaming company, we can say no before a person has gambled away both house and home,” said Christer Fahlstedt.

Paf strives to be a leading gaming company when it comes to responsible gaming in the industry. Paf was the first international gaming company to introduce loss limits in 2018, and since then the maximum limits have been lowered several times.

“We need to be able to be sustainable in the long term. We believe that in a future highly regulated European market, you cannot lose more than €8,000 a year, which can be equivalent to an expensive leisure activity,” said Christer Fahlstedt.

Young people should be prioritised

Young people aged 18-24 are at a higher risk of developing problems with their gambling. Research on gambling problems and different risk groups generally indicates that young people are a risk group.

“We believe it is important to focus on young people and their gambling from a responsible gaming perspective. Together with our other responsible gaming measures, the loss limits are a good complement for better responsible gaming,” said Daniela Johansson, Deputy CEO & Chief Responsibility Officer at Paf.

The reduced loss limit for young people aged 20-24 has already been implemented on all of Paf gaming sites and markets.

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Symplify, the Stockholm-based market leader in CRM and AI cloud solutions, has enhanced its partnership with platform supplier Playbook Engineering.

The global betting platform provides its exceptional service to a strong suite of established brands, including StarSports, AK Bet, Gentleman Jim, Dragonbet, and NRG. Playbook Engineering is building on its successful partnership to offer its clients access to Symplify’s complete CRM ecosystem. These operators will now be able to create another crucial layer of engagement through Symplify’s proprietary CRM, data hub, and multiple communication channels, with a particular focus on email, SMS, dynamic web content, and browser push notifications.

Playbook Engineering’s partners are set to benefit from Symplify’s Campaign and Journey Builder modules, as well as comprehensive site conversion testing modules. Each module will enable the brands operating on the Playbook platform to create customised and AI-optimised experiences for their audiences. This specialist capability in optimising marketing strategies will significantly improve customer satisfaction and enhance lifetime value.

Symplify’s Head of Sales Christoffer Feldt-Sørensen said: “Extending our partnership with Playbook Engineering means its leading brands can use our complete CRM and AI cloud solutions to drive growth. The results have been excellent since we began working with Playbook and we expect more of the same with these new brands.”

Playbook Engineering Commercial Director, Luke Cousins, commented: “Symplify continues to prove itself as an outstanding customer engagement solution for our portfolio of brands and we know these new operators will see an instant uptick in engagement and revenue.”

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Sportradar Group AG announced that Behshad Behzadi has been named Chief Technology Officer and Chief Artificial Intelligence Officer of the Company (CTO and CAIO), effective May 1.

As Sportradar’s CTO and CAIO, Behzadi will be based in the organisation’s headquarters in Switzerland and report directly to Chief Executive Officer, Carsten Koerl. Working collaboratively across the organisation, Behzadi will drive the usage and adoption of AI and cutting-edge technology to enhance its product offerings and roadmap to deliver hyper-personalised experiences for sports fans. Additionally, his extensive experience in leading initiatives aimed at improving internal operational efficiency will help optimise processes and drive innovation across the business. Sportradar has the largest global coverage of sports data, fan insights and betting liquidity. The usage of cutting-edge AI will help to drive the Company’s future efficiency and can create significant value for clients and stakeholders.

Koerl said: “We are proud to welcome Behshad, a world-renowned leader in harnessing generative AI and other advanced technologies, who marries a unique blend of technical expertise and business acumen. His proven track record in developing and commercializing product strategies to accelerate growth and innovation, as well as spearheading initiatives aimed at improving internal operational efficiency, will bolster our leadership position, keeping Sportradar at the forefront of technological advancement.”

With more than 20 years of experience, Behzadi is a distinguished computer scientist and recognised global technology leader with expertise in algorithms, search ranking, natural language processing, speech recognition, machine learning and generative AI. Behzadi joined Google Zurich in 2006 and has played a key role in Google’s AI-first strategy as co-founder of Google Assistant, Google Lens, Google Smart Display and the Next Gen Assistant, a breakthrough in mobile assistant technology with on-device Machine Learning. Most recently, he led Google Cloud’s Conversational AI and applied Generative AI initiative focusing on applying the latest AI advancements to reimagine and automate customer services and operations for large enterprises. Behzadi earned a PhD in Bioinformatics from Ecole Polytechnique in Paris and did postdoctoral research at the Max Planck Institute for Molecular Genetics.

Behzadi said: “Sportradar is an exceptional company and category leader operating at the global intersection of sports, technology and digital content. I am very excited to join an organization that pushes the boundaries on technology and puts a premium on innovation. I look forward to working alongside Carsten, the rest of the executive management team and their talented group of creators to continue Sportradar’s history of innovation as the Company enters its next exciting chapter.”